Furniture Delivery Guide

Delivery of goods to you

Following placing your order we will e-maill you with an update. Please note that we take the 'order date' as the date on which the payment is received. Whilst the Company will endeavour to deliver the Goods on the Delivery Date it cannot be liable for any delay in the delivery and therefore the Delivery Date should be regarded as an estimate only and may be changed by notification of the Company to the Buyer.  All our Bambizi nursery furniture ranges are normally in stock at our warehouse facility. If they are not we estimate a 6-8 week delivery lead time. On bespoke orders it can take up to 16 - 20 weeks to make. We will deliver the goods you have ordered to the address you give us for delivery at the time you place your order. We can only deliver to addresses within mainland England and Wales for the price of our Premier Delivery Service charge. For the Scottish Mainland and other off shore locations, including the Isle of Wight, additional charges will apply. Prices are available on application. For the Channel Islands, Isle of Man, Scottish Islands, Northern Ireland or the Republic of Ireland again additional charges will apply. Customers in these areas may prefer to appoint their own carriers. Unless otherwise notified differently we aim to deliver your furniture within two days from placing your order. Where multiple items have been ordered, we will endeavor to deliver them all together, unless a split delivery is requested. This additional service will be subject to a further carriage charge. If the circumstances of your order change, we will contact you. You will become the owner of the goods (and be liable for the loss or destruction of the goods) at the time of delivery to your address, provided that we have received payment in full for the goods. Our expert Premier Delivery Service team will carefully install your new furniture in your home, exactly where you want it (subject to access). They will remove all wrappings and packaging and dispose of them for you. Please bear in mind that some of our products are built up on site for ease of access therefore allow time for our delivery staff to assemble the furniture in your home. If you do not want the goods assembled and installed into your property and you only want them dropped off, you must check over the goods before the driver leaves as we will not accept resposibilty for any damage incurred after we have left the property. If you ordered from us and the goods are delivered directly from our factory, you must open and check the goods within 48 hours for any damage as we will not accept any liability for any damages incurred after this time. For further details please call a member of our sales team on 01789 339728. All deliveries must be signed for.

Access to the destination room

It is your responsibility to ensure that your furniture items you have ordered will fit into the room for which they are intended, that they will fit through all access points to the room, and that there is sufficient access for our delivery vehicle to reach the delivery address. It is your responsibility to advise us of any non-standard delivery circumstances that may apply at the point of ordering. Should you have any concerns over access, then please note them on the comments box on the order or contact us by e-mail or on 01789 339728 for further assistance.